Data Deletion Instructions

Meridian Digital respects your right to delete personal data we hold about you. This page explains how to request deletion and what we will do.

1. If you connected a Meta or Google account

You can revoke our access at any time directly with the platform:

• Meta / Facebook — visit facebook.com/settings → Business Integrations and remove “Meridian Ads Builder” (or whichever Meridian app is listed).
• Google — visit myaccount.google.com/permissions and remove access for Meridian Digital.

When access is revoked, the access and refresh tokens we hold for your account become immediately useless. We additionally delete the stored token from our database within 7 days of detecting the revocation.

2. To delete all data we hold about you

Email wandj@meridian-digital-partners.comfrom the email address associated with your account, with the subject line “Data deletion request”. Include in the body:

• The full name on the account.
• The email address used to register.
• (If applicable) the business or client account name.

We will:

• Acknowledge receipt within 3 business days.
• Verify your identity (we may ask one or two follow-up questions).
• Delete the data within 30 days, unless we are legally required to retain specific records (e.g. invoices for tax purposes, kept for up to 6 years).
• Confirm completion by email.

3. What gets deleted

• Your user account and authentication credentials.
• Any leads, pageviews, and dashboard data attributed to your account.
• OAuth tokens for any platform integrations you authorised.
• Email subscription records.

4. What we may retain

• Records required by HMRC and UK law for accounting, tax, and anti-fraud purposes (typically 6 years).
• Aggregated, anonymised analytics that cannot be linked back to you.

5. Questions

If you are not sure what data we hold, email wandj@meridian-digital-partners.com and ask for a Subject Access Request. We will provide a copy of your data within 30 days.

6. Complaints

If you are unhappy with how we handle your request, you have the right to complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.